Shipping policy

SHIPPING POLICY :

At ZAFIRA by banno , we ensure every piece is delivered with care, precision and elegance - from our hands to yours.

  1. ORDER PROCESSING:

• Orders are processed within 1-3 business days
• No dispatch on Sundays or public holidays

  2. SHIPPING TIMELINE:

• Delivery within 5-7 business days across India
• Timelines may vary based on your location   

  3. SHIPPING CHARGES:

• Free shipping on orders above ₹700/-
• Standard shipping charges will apply below this value

  4. ORDER TRACKING:

• Once shipped, tracking details will be shared via SMS/E-mail
• Please allow 24 hours for updates

  5. DELIVERY DELAYS:

• Delays may occur due to courier or external factors
• We appreciate your patience and understanding

  6. INCORRECT ADDRESS:

• Please ensure accurate details at checkout
• We are not responsible for incorrect addresses

  7. UNSUCCESSFUL DELIVERY:

• Courier will attempt delivery 2-3 times
• If, unsuccessful, re-shipping charges may apply

  8. DAMAGED PACKAGE:

• Please record an uncut unboxing video and report within 48 hours for assistance

 

CONTACT SECTION:

  Need help?

📧 E-mail: zafirabybanno@gmail.com

📱Instagram: @zafirabybanno